Last Updated: 02/12/2025
This Privacy Policy (“Policy”) explains how MOVIAX Film Yapım ve Dağıtım A.Ş. (“MOVIAX”, “we”, “our”, or “us”) collects, uses, stores, and protects your personal data when you access or use the Moviax online cinema platform, available through www.moviax.tv
and our applications on iOS, Android, and Smart TV devices (collectively, the “Platform”).
By accessing or using the Platform, you acknowledge that you have read and understood this Policy.
1. Data Controller
Company Name: MOVIAX Film Yapım ve Dağıtım A.Ş.
Address: Eğitim Mah. Sude Sok. No:3 Bahçe Kat 34722 Kadıköy / Istanbul, Türkiye
Email: info@moviax.tv
Phone: +90 850 346 2030
MOVIAX acts as the data controller for the processing of your personal data.
2. Scope
This Policy applies to all individuals who access, visit, register on, or use the Platform (“User” or “you”).
3. Personal Data We Collect
Depending on your activities on the Platform, we may process the following categories of personal data:
3.1 Identity Information
Name, surname, date of birth, gender (optional).
3.2 Contact Information
Email address, phone number, country, language preferences.
3.3 Account Information
Username, password (securely hashed and not readable by us), profile settings, watchlist (“My List”), rental history, transaction history.
3.4 Payment Information
Transaction amount, payment method, order/transaction ID generated through PAYTR,
Billing details.
Note: MOVIAX does not store or access your full credit card information. All payment data is processed securely by PAYTR, our third-party payment service provider compliant with PCI-DSS standards.
3.5 Technical & Security Information
IP address, device type, operating system, browser details, session logs, error logs, device identifiers.
3.6 Usage Data
Viewing history, search history, click behavior, content preferences, language settings, notification preferences.
3.7 Location Data
Approximate country-level location derived from your IP address.
We do not collect or process precise GPS location.
3.8 Communication Records
Support requests, emails, contact form submissions.
4. Purposes of Processing Personal Data
We process your personal data for the following purposes:
4.1 Service Delivery
Creating and managing your account,
Providing access to movies, short films, and rental content,
Ensuring multi-device access to the Platform,
Processing your payments through PAYTR,
Issuing invoices and receipts.
4.2 Improvement of Platform & User Experience
Enhancing functionality,
Fixing errors,
Conducting analytics and performance monitoring.
4.3 Security & Fraud Prevention
Protecting your account from unauthorized access,
Monitoring suspicious activities,
Preventing abuse, fraud, and misuse.
4.4 Legal Compliance
Meeting tax, accounting, and record-keeping obligations,
Responding to lawful requests from public authorities.
4.5 Marketing Communications (Based on Your Consent)
Sending newsletters, offers, promotions, and recommendations,
You may withdraw your consent at any time.
5. Cookies and Similar Technologies
We use cookies for:
Session management,
Performance analysis,
Improving navigation and user experience.
For more information, please review our Cookie Policy.
6. Sharing of Personal Data
Your personal data may be shared only under necessary and lawful conditions with the following parties:
6.1 Service Providers
PAYTR (payment processing),
Hosting, security, analytics, and technical infrastructure partners,
Email/SMS sending services,
Mobile push notification providers.
6.2 Public Authorities
Courts, regulators, law enforcement agencies, and other authorities where required by law.
6.3 International Transfers
We do not transfer personal data outside Türkiye.
All personal data is processed and stored within Türkiye.
7. Data Retention
We retain your personal data only for as long as necessary to:
Fulfill the purposes described in this Policy, and
Comply with applicable laws and regulations.
When data is no longer required, it is securely deleted, destroyed, or anonymized.
8. Account Deletion
When you delete your Moviax account:
Your profile information,
Watch history,
Watchlist,
Usage data,
Rental history (except legally required financial records)
are permanently and irreversibly deleted.
Financial records required by tax legislation (e.g., invoices) are stored only for the legally mandated period.
9. Protection of Personal Data
MOVIAX takes industry-standard security measures, including:
Firewalls and intrusion prevention systems,
Secure encryption and hashing,
Strict access control and authorization,
Continuous log monitoring,
Secure storage and backup procedures,
Confidentiality and data processing agreements with all service providers.
While we follow best practices, no online service can guarantee absolute security.
10. Your Rights
Depending on applicable law (including GDPR principles), you may have the right to:
Access your personal data,
Request correction of inaccurate data,
Request deletion of your personal data,
Object to certain types of processing,
Request restriction of processing,
Request a copy of your personal data (data portability),
Withdraw consent at any time for data processed on the basis of consent,
File a complaint with a data protection authority.
11. How to Exercise Your Rights
You can contact us at any time via:
Email: info@moviax.tv
Address: Eğitim Mah. Sude Sok. No:3 Bahçe Kat 34722 Kadıköy / Istanbul, Türkiye
We will respond to your request within the timeframes required by applicable laws.
12. Changes to This Policy
MOVIAX may update this Policy from time to time to reflect changes in:
Legal requirements,
Our services,
Our data protection practices.
Any updates will be published on the Platform and will become effective upon posting. Continued use of the Platform constitutes acceptance of the updated Policy.
